* Office hour from M-F 10am-4:00pm PST

* Email us @ racerunion@gmail.com

• We offer combined shipping discounts!! (Please email us for details.)
• Shipping and handling fees do not include just the cost of the shipment. There are additional costs such as additional packing materials, insurance, and the labor required for shipping, and packing.
• No Merchandise Pick-Ups Allowed.
• We are not responsible for wrong or undeliverable address.
• Product shipping see below "Shipping and payment details"

* For mid-size to large size items, we use FedEx international Econony, an express service which takes 2-3 days delivery to Canada, and 3-5 days to other countries. The service also includes brokerage fees (clearing custom), but buyers are responsible for duties, Canada GST and or local PST

** Handling charge is already included on the above shipping price

*** Insurance is optional. If customers purchased the insurance, we will guarantee to pay for the return shipping fee if item is defective upon arrival, and we will process the exchange once the item gets to our warehouse. If insurance is not purchased, we have to wait for Fed Ex claim is approved so that we can exchange item for customers, and customers are responsible for return shipping fee.

**** 9.75 % sale tax is applied/required to all California shipment

Payment is required within 7 days of the end of the auction. If payment is not received within 7 days, the item will be relisted, and an unpaid item strike will be filed.

• Courier company: Fed Ex or USPS (depending on location and item size). Tracking num will be provided in most cases, except small shipment with USPS airmail to foreign countries.
• We will ship mid-size or large-size items with Fed Ex to U.S. domestic areas and Canada. Buyers outside U.S. are responsible for any brokerage's fee charged by Fed Ex.
• We will ship small-size items with USPS. If you are located in HI, AK, PR, GU, VI or foreign countries, or you want the item to be sent to PO box, APO or FPO addresses, we have to ship it with USPS regardless the item size, and extra shipping and handling fee will be charged for above areas.
• We will ship items to foreign countries and Canada, with Fed Ex International Express service, which is a 3-5 days delivery, and no brokerage fee will be charged on the customer.
• If you are interested in multiple items from our other auctions. Feel free to email us about combine shipping and handling fee.

Damaged item, Wrong item Issues
- If you received a damaged or broken item, please email us immediately so that we can help you to get the perfect item at once. We will help you step by step for the exchange process. Customers are required to fill out a return form on our web site in order for us to collect the information, and our return department will contact you within 48 hours. It might be necessary for us to look at the item you received in order to process the return, so digital pictures might be required for some cases.

If customer purchases the optional insurance, we will send a pre-paid Fed Ex return shipping label to the customer, and he/she can take the item to the Fed Ex drop off location to return the item to us. Once the item is back to our warehouse, we will exchange the perfect item to the customer and we will pay for the reshipping fee as well. Therefore, for customers who purchased the insurance, they are guarantee to get the perfect item even the product is broken during the shipping process.

If customer do not purchase the insurance, and in case the item is broken upon arrival, customer is responsible for shipping the item back to us; on the other hand, we will pay for the shipping fee to reship the item; however, we will reship the item after Fed Ex approved for the damage claim, and Fed Ex claim process usually takes 1-2 weeks.

If customer found that the item is an incorrect item or some parts are missing, please contact us immediately. Please keep the box and the label because we might need some reference num or box size to determine if the item is incorrect or not. We might also require some digital picture to see if the item is incorrect or not. We will be responsible for return shipping and reshipping fee if we make the mistake.

If customer believes that the item does not fit your car, we highly recommended our customer to go to professional installation or get more information about how the item does not fit. We might need some pictures to prove to us how the item does not fit. If there is enough proof that the item does not fit your vehicle, we will be responsible for the return shipping fee and full refund will be issued to the buyer.

Please inspect and hand-fit all items by the time it arrive. Customer MUST contact us within 7 days after the date of package arrived via email for all claims of shipment damage, defects, missing parts, or dissatisfy. No claims will be accepted after 7 days.

All sales are final, and no exchange for customers who bided on the wrong items. Please read all description carefully and ask any questions before placing your bid. Please inspect all of your items immediately upon arrival. We reserve the rights to determine if an item is defective and/or sent incorrectly. In order to file for a "defective" item, you MUST submit a digital photo and proof of professional installation along with your application. All buyers are responsible for return shipping fee.

Lost / Damaged in transit items: Please allow 7 business days for carriers to process claim. We will only reship when we have received confirmation of approval from carrier.